Flowers are designed fresh right after the order is placed. We try our very best to mirror exactly what you see on our website for your order. Sometimes, substitutions are made due to our inventory. We try our very best to make the design as close as possible. If we have to substitute, usually our head designer will call to inform you. We take pictures of all our designs and we'll text message you the image for your satisfaction.

 Click here to see the flower care page.

Please see our Delivery Options to make sure this arrives fresh.

1. How do I place an order on your website?

To place an order, simply browse our collection of flowers and arrangements, select your desired product, choose any customization options, and click the "Add to Cart" button. Once you're ready to complete your purchase, click on the cart icon, review your order, and proceed to checkout by following the on-screen instructions.

2. Can I customize a flower bouquet?

Yes, we offer customization options for many of our bouquets. Check out our The Flower Prescription page.

3. How do I know if my order has been successfully placed?

Once you have placed your order, you will receive an email confirmation detailing your order number and the items you have purchased. If you do not receive this email within a few hours of placing your order, please contact our customer service team.

4. What is your return policy?

You can check out our Store Policy here.